About


Sculpting Fragments Prod.

FAQ


  • Where is the store based?

    Osaka Prefecture, Japan

  • Do you accept orders placed outside of the US?

    I accept orders from all countries.

  • How long will it take to receive my order?

    Orders normally arrive within 2 weeks, though on rare occasions it has been known for orders to take up to 5 weeks. Please allow appropriate time for your order to arrive.

  • What region are your DVDs?

    All DVDs & Blu-rays sold here are region free, so should be playable in any corner of the globe.

  • Can you sign my item?

    It depends on the item. Some a shipped directly from me, others are sent out via a US based manufacturer.
    If I can, I will, so feel free to send a message before purchasing, or leave a note at checkout.

  • What is Storenvy?

    This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

  • How do I pay for my order? Is it secure?

    The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

  • What if something is wrong with my order?

    If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.